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About TheCabPool & Legal
Why this app exists, legal framework, and fare splitting tips
⚠️
Rules of Usage
What's not allowed and consequences of violations
🔒
Privacy Policy
What we collect, who can see it, and how to have it deleted
📄
Terms of Service
Your obligations, reporting misuse, and the Grievance Officer

Version 1.0.96

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About TheCabPool

Why TheCabPool Exists

Cities like Bengaluru, with a population of 11 million, have the highest vehicle density among major Indian cities. With around 12.5 million vehicles, the city has more vehicles than residents. The average speed on roads is just 15 km/h.

In addition to heavy traffic, there is a shortage of cabs, and fares for short distances are often exorbitant. Commuters are often forced to add a 30-40% tip on top of inflated surge prices during peak hours, as drivers otherwise decline ride requests.

What Happened to UberPool & OlaShare?

Between 2017 and 2019, several state governments banned ride-sharing services like UberPool and OlaShare. The reason: cab aggregators operate with "contract carriage permits," which allow point-to-point transportation without stopovers. Multiple pickups/drops were treated as "stage carriage" — reserved for buses.

In 2023-24, private carpooling apps like BlaBlaCar and QuickRide were also prohibited because non-transport vehicles (white number plates) are not permitted for commercial use.

What IS Permitted?

Individual customers are allowed to share fares with co-passengers when using yellow-plated cabs. In October 2023, the Bengaluru Transport Department confirmed: "Carpooling in vehicles with yellow number plates is permitted."

Sources: India Today · Business Standard · LiveMint · Citizen Matters

How TheCabPool Works (Legally)

TheCabPool helps commuters connect with fellow passengers who share similar routes and schedules. Once a group is formed and mutual trust is established, one passenger books a yellow-number-plated cab for the entire group. The fare is split among passengers after the ride.

This is perfectly legal — two strangers who meet and decide to travel together from Point A to Point B in a commercially licensed vehicle, without multiple stops, is within contract carriage permit rules.

Benefits for Commuters

Real example: At 9:11 PM on Sep 16, 2024, Uber rates from Bagmane Constellation Business Park to HSR Layout were:

  • Moto (Bike): ₹159
  • UberGo: ₹220
  • Uber Auto: ₹225
  • UberXL (most comfortable): ₹330

If 3 people share an UberXL: ₹110 per person — 31% less than a Moto ride, in the most comfortable option!

And during peak hours when drivers decline rides? A group of 3 can offer a 21% tip — making the total ₹400. Split three ways, that's ₹133 per person — still below the ₹159 Moto fare, but in a premium cab. The driver now earns ₹400 instead of the base ₹330, making them far more likely to accept. These riders wouldn't have booked individual cabs at surge prices — so it's demand that wouldn't have existed otherwise. Win-win: commuters pay less than a Moto, drivers earn more than base fare.

Fare Splitting Suggestion

For 4 passengers:

  • Front seat: 30% of total fare
  • Back window seats: 25% each
  • Back middle seat: 20% of total fare

For 2-3 passengers: Split equally.

This is just a suggestion. You are free to decide among yourselves.

Benefits for Cab Drivers

With fare splitting making cabs more affordable, demand for cabs increases. Even if prices rise from ₹330 to ₹400, the cost per person (3 passengers) is still only ₹133 — competitive with autos. This creates a win-win: more ride requests for drivers, lower costs for commuters.

Rules of Usage

⚠️ Warning

  1. This app is intended to find fellow passengers with whom you can meet and choose a suitable commercial transport and split fare post journey. As per regulations, you are not supposed to offer a ride in your own vehicle. This is not a carpooling service.
  2. You are not supposed to harass or use foul language with any user over chat. You are also not supposed to give an alternate mode of communication (phone number, email, Telegram, etc.).
  3. Failing to comply with above rules can invite penalties and litigation.

Detailed Rules

🚫 Do NOT offer rides in your own vehicle

You can only be a passenger without a vehicle, searching for another passenger who wants to travel in the same direction and split auto/cab costs. This is NOT a carpooling service.

🚫 Do NOT share alternate contact details

You are not supposed to give an alternative mode of communication such as phone number, email ID, Telegram ID, etc. over the chat. If this is reported and confirmed, your account may be suspended or removed.

🚫 No harassment or abusive language

Any form of harassment over chat will result in immediate action upon flagging and review.

How to report someone, and what happens

  • To report a user, email raghav1193@gmail.com with their display name and what happened. Full contact details are on the Terms of Service page.
  • We acknowledge within 24 hours and decide within 15 days.
  • Message text cannot be edited or deleted once sent, so a reported conversation can be reviewed reliably.
  • Depending on what we find, we may warn you, suspend your account, or remove it permanently.
  • Where the law requires it, we will share relevant records with the appropriate authorities.

✅ What you CAN do

  • Find fellow passengers headed in the same direction
  • Chat to coordinate meeting point and timing
  • Together, book a yellow-plated cab/auto
  • Split the fare after the journey

Privacy Policy

Last updated: 4 September 2026

TheCabPool ("we", "the app") is operated by Raghav Aggarwal, an individual based in Bengaluru, India, as the Data Fiduciary under the Digital Personal Data Protection Act, 2023. This policy explains what we collect, why, who can see it, and how you can have it removed.

What we collect

  • From your Google account: your name, email address and profile photo. We use Google Sign-In only; we never see or store your Google password.
  • You tell us: your display name, gender (required), and phone number (optional).
  • Location: your device's GPS position, used once to pre-fill your departure point, plus the departure and arrival places you choose and their coordinates.
  • Travel details: the one-hour window in which you are looking for co-riders, and the time you submitted each search.
  • Messages: the full content of chats you send to people you connect with, and whether they were read.
  • Technical: a push-notification token for your device, sign-in timestamps, and diagnostic logs stored on your own device.

Why we collect it

Solely to run the service: to find other passengers travelling a similar route at a similar time, to let you send and accept connection requests, to let you chat to agree a meeting point, and to notify you of requests and messages. We also use it to investigate complaints about misuse.

We do not sell your data, show advertising, or use your data to profile you. The app is free and has no advertising.

Who can see what

  • Other users searching your route can see your display name, your chosen pickup and drop place names, how far those are from theirs, and when you submitted your search. This is the core function of the app.
  • Only people you mutually connect with can read your chat messages with them.
  • Your email address and phone number are private. They are stored separately from your public profile and are not shown to other users.
  • Nobody else. We do not share your data with any third party for their own purposes.

Processors we rely on

The app runs on Google Firebase (hosting, authentication, database, push notifications) and uses Google Maps Platform for place search and address lookup. Your data is processed on Google infrastructure and may be stored outside India. We use no other processors.

How long we keep it

  • A search stops being visible to others after one hour, or immediately if you tap Exit.
  • Chats stay until you or the other person deletes the connection, which deletes the whole thread for both of you.
  • Your profile stays until you ask us to delete your account.

Your rights

Under the DPDP Act 2023 you may ask us to show you the personal data we hold about you, correct or complete it, delete it and your account, or nominate someone to exercise these rights if you are unable to. Email the Grievance Officer below and we will act within 15 days. There is no charge.

Children

TheCabPool is for adults. You must be 18 or older to use it. We do not knowingly collect data from anyone under 18; tell us and we will delete the account.

A word about safety

TheCabPool introduces you to strangers so you can travel together. Please treat your pickup point, your schedule and your phone number as information you are choosing to share. Meet in public places, and stop using the app with anyone who makes you uncomfortable.

Terms of Service

Last updated: 4 September 2026

By using TheCabPool you agree to these terms. If you do not agree, please do not use the app.

1. What TheCabPool is, and is not

TheCabPool is an introduction and coordination tool for passengers. We are not a transport operator, taxi service, cab aggregator or carpooling service. We do not own or operate vehicles, do not employ or contract with drivers, do not dispatch, book or reserve any journey, and do not set, collect, hold or split any fare.

Everything about the actual journey is arranged between you and the passengers you meet. You book your own commercially licensed cab and settle the fare among yourselves.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract. One account per person, using your real name.

3. What you must not do

  • Do not offer rides in your own vehicle. Using a private (white-plate) vehicle to carry others for payment is not permitted under Indian transport regulations. Use the app only as a passenger without a vehicle.
  • Do not move the conversation off the platform. Do not share phone numbers, email addresses, or other messaging handles in chat.
  • Do not harass, threaten, abuse or use foul language towards anyone.
  • Do not impersonate anyone, create multiple accounts, scrape or automate access to the app, or attempt to access other users' data.
  • Do not use the app for anything unlawful.

4. Reporting and enforcement

If someone breaks these rules, email the Grievance Officer below with the person's display name and what happened. We will acknowledge within 24 hours and decide within 15 days.

Message text cannot be edited or altered once sent, so a chat can be reviewed reliably when a complaint is made. Depending on what we find we may warn you, suspend your account, or remove it permanently. Where the law requires it, we will share relevant records with the appropriate authorities.

5. Your own safety and responsibility

You decide who to connect with and whether to travel with them. We do not verify identities, run background checks, or vet users beyond requiring a Google sign-in. You are responsible for your own safety and for your conduct towards others. To the fullest extent permitted by law, we are not liable for anything that happens between you and another user, for any journey, or for any loss arising from the use of a third-party cab.

6. Availability

The app is provided free and as-is. We may change, suspend or discontinue it at any time, and we do not guarantee that you will find a co-rider.

7. Your data

Our handling of your personal data is described in the Privacy Policy, which forms part of these terms.

8. Changes and governing law

We may update these terms; continued use means you accept the updated version. These terms are governed by the laws of India, and the courts at Bengaluru, Karnataka have exclusive jurisdiction.